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Follow UsWhen your ducted heat pump stops working properly, it can quickly impact your comfort, your energy bills, and your peace of mind. Whether your system is struggling to keep up, blowing the wrong temperature, or not running at all, Thompson Heating & Cooling is your go-to expert for ducted heat pump repair and service in La Grange, KY.
With over 30 years of experience in the HVAC industry, our licensed, factory-trained technicians have seen it all. We diagnose issues quickly, explain your options clearly, and perform repairs with precision. As a Ruud Pro Partner, Mitsubishi Diamond Dealer, and Oldham County Chamber of Commerce Member, we're known for honest, top-rated service and lasting solutions.
Don't wait for a total breakdown—call Thompson Heating & Cooling today for expert heat pump repair in La Grange, KY.
Contact UsDucted heat pump systems are built for durability, but like all HVAC systems, they can develop issues over time. Common signs that your unit may need professional service include:
If you notice any of these symptoms in your La Grange home or business, don't ignore them. Minor issues can turn into expensive repairs if left unchecked.
We prioritize customer comfort, ensuring top-rated service with every job.
We handle 90% of repair calls the same day, ensuring your HVAC system stays operational.
With over 30 years of industry experience, our team delivers high-quality heating and cooling solutions.
Our technician will begin by performing a thorough system diagnostic using advanced tools and years of experience. We'll assess electrical components, refrigerant pressures, airflow, and duct system health.
Once the issue is identified, we'll explain the problem in plain language and provide transparent, upfront pricing. If repair isn't the most cost-effective solution, we'll also discuss replacement options.
We carry many common parts on our service vehicles so we can resolve most issues on the first visit. We follow all manufacturer specifications and local code requirements.
After completing the repair, we test the system for performance, check thermostat function, and ensure your home is returning to the comfort level you expect.
Our repair techs are fully licensed, trained, and background-checked, with deep knowledge of all major heat pump brands and models.
We're based in La Grange, KY, and provide same-day or next-day service to local homeowners and businesses.
From Ruud and Mitsubishi to Trane, Lennox, Carrier, and Goodman, we service all major ducted heat pump systems.
We've earned the trust of La Grange families for over two decades. Our repairs are guaranteed, and we'll never sell you something you don't need.
Heat pump failures don't always happen during business hours. When your system breaks down on a sweltering day or a freezing night, Thompson Heating & Cooling is ready to help. Our emergency repair services in La Grange, KY ensure you're not left uncomfortable for long.
Call us anytime for urgent ducted heat pump repair in La Grange.
Preventative maintenance is the smartest way to avoid future repairs. Our ducted heat pump service visits are comprehensive and include:
A properly maintained system is more efficient, quieter, and far less likely to fail when you need it most.
When your system isn't working right, don't settle for anything less than trusted, certified service. Our team at Thompson Heating & Cooling is here to restore your comfort with fast response times, honest repair recommendations, and workmanship that lasts.
Request your heat pump service visit today and experience the difference local care can make.
Unexpected repairs can strain any budget, but comfort should never be out of reach. That's why we offer affordable financing options for qualifying repairs and replacements. We'll walk you through available plans to make HVAC care more manageable.
Contact Us 502-817-3105We specialize in diagnosing and repairing a wide range of issues affecting ducted heat pump systems:
No matter the problem, we'll provide a fast, accurate fix backed by experience and care.
In addition to residential systems, we also offer ducted heat pump repair and maintenance for commercial properties in La Grange and nearby areas. Our services include:
Minimize downtime and maximize efficiency with commercial HVAC service from Thompson Heating & Cooling.
Our Comfort Club maintenance plan is designed for homeowners who want peace of mind, priority service, and long-term savings.
Whether your system is brand new or 10 years old, regular service keeps your heat pump operating at peak performance.
Comfort Club Membership |
Non-Members |
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Mechanical system inspections | ||
Performance system inspections | ||
Safety systems inspections | ||
Priority scheduling on all service | ||
$250 off new system installation | ||
20% discount on repairs | ||
No after hours service charges | ||
Learn More | Join Our Comfort Club Today |
Investing in your comfort has never been easier. Our affordable HVAC financing options are designed to fit your budget, enabling you to upgrade your heating and cooling systems without the stress of upfront costs. With flexible payment plans and competitive terms, you can immediately enjoy the benefits of modern, energy-efficient systems. Plus, take advantage of available rebates on high-efficiency HVAC systems to further reduce your investment. Contact our team today to learn more about our financing solutions and start enjoying year-round comfort.
Optimus offers smart, hassle-free HVAC financing with quick approvals and flexible payment options.
Apply OnlineWhen it comes to heating, cooling, and indoor air quality, you need a team that prioritizes expertise, reliability, and customer satisfaction. Here’s why homeowners and businesses across La Grange, Louisville, and surrounding areas trust us:
As a locally owned and family-operated business, we're committed to serving La Grange and surrounding areas with personal, dependable service. We're proud members of the Oldham County Chamber of Commerce, reinforcing our local roots, and as an EGIA member, we offer access to HVAC financing and rebate programs that make comfort more affordable.
We offer affordable HVAC financing options to help you stay comfortable without stretching your budget. Plus, you can take advantage of valuable rebates on high-efficiency HVAC systems, making energy-saving upgrades easier and more cost-effective.
We complete 90% of repairs the same day, delivering fast, efficient HVAC service when it matters most. Our residential and commercial maintenance plans are designed to keep your heating and cooling system running smoothly all year long. With our Comfort Club Membership, homeowners enjoy exclusive perks like priority scheduling and ongoing support.
With over 22 years in business and 30 years of experience, we bring deep industry knowledge to every job. As a Ruud Pro Partner and Mitsubishi Diamond Dealer, we proudly offer industry-leading HVAC brands known for quality and efficiency. We're also certified Climate Master geothermal specialists, delivering energy-efficient heating and cooling solutions.
We proudly serve homeowners and businesses in:
Wherever you're located in the Greater Louisville region, we're your local heat pump repair specialists.
Contact Us 502-817-3105We prioritize customer comfort, ensuring top-rated service with every job.
We handle 90% of repair calls the same day, ensuring your HVAC system stays operational.
With over 30 years of industry experience, our team delivers high-quality heating and cooling solutions.
Watch for signs like poor airflow, unusual noises, short cycling, uneven temperatures, or a sudden increase in energy bills. If your system isn't heating or cooling effectively, it's time to schedule a professional inspection.
Yes. We service all major heat pump brands including Ruud, Mitsubishi, Trane, Lennox, Carrier, Goodman, and more. Our certified technicians are trained across a wide range of manufacturers.
Repair costs can range widely based on the issue, but we always provide upfront pricing before work begins. Many common repairs—like replacing capacitors, contactors, or clearing drain lines—are affordable and completed same-day.
Yes. We provide after-hours and emergency heat pump repairs for homeowners and businesses in La Grange and the surrounding area. Don't wait for Monday if your system breaks down on a weekend—we're here for you.
This may indicate a reversing valve issue, a problem with the thermostat, or even a refrigerant leak. Our technicians will perform a full system diagnostic to find and fix the issue.
Yes, but the ice must be safely melted and the root cause diagnosed—usually related to airflow restrictions, low refrigerant, or defrost cycle failure. Call us right away if you notice frost or ice buildup on your outdoor unit.
Most repairs take 1 to 2 hours, depending on the issue and parts availability. Our trucks are stocked with the most common components to help complete repairs on the spot.
Annual service is the key. Routine maintenance includes:
We recommend joining our Comfort Club for biannual tune-ups and repair discounts.
Absolutely. Faulty or misconfigured thermostats are a common reason for system failures. We check all thermostat settings and functions as part of every repair visit.
Yes. Modern ducted heat pumps are built to perform in cold climates like Kentucky's. We also offer dual-fuel systems for homes that need additional winter heating support.
Short cycling could be caused by low refrigerant, a dirty filter, or a failing compressor. It puts unnecessary strain on your system and should be addressed promptly.
Each service call includes:
We provide a detailed report and recommendations before performing any repair.
If your heat pump is over 10–15 years old and repairs are becoming more frequent or costly, we'll discuss replacement options and help you compare costs, efficiency ratings, and warranty benefits.
Yes! We offer commercial heat pump repair and service for office buildings, retail spaces, and more. We provide fast, efficient repairs with minimal disruption to your business operations.
You can call us directly, submit a request online, or enroll in the Comfort Club for priority repair scheduling. We offer convenient appointment windows and fast response times throughout La Grange and surrounding areas.
If your heat pump isn't keeping your home comfortable, don't wait for the issue to get worse—call the trusted experts at Thompson Heating & Cooling today. With over 30 years of experience and a commitment to honest, efficient, and affordable service, we're the team that La Grange homeowners and businesses count on for dependable ducted heat pump repair.
We specialize in fast diagnostics, expert repairs, and long-term solutions for systems of all ages and brands. Whether your heat pump is blowing the wrong temperature, making strange noises, or failing completely, our certified technicians will find the issue quickly and restore your system with precision.
We're proud to be a Ruud Pro Partner, a Mitsubishi Diamond Dealer, and a long-standing member of the Oldham County Chamber of Commerce. Our reputation has been built on reliability, transparency, and quality craftsmanship—backed by clear communication and guaranteed satisfaction.
We also offer after-hours emergency service, maintenance plans, and affordable financing options for repairs or replacements—because comfort shouldn't be out of reach when you need it most.
If you're not sure what's wrong with your system, or if you want a second opinion, we're here to help. We'll walk you through every step, explain your options clearly, and never push for a repair you don't need. That's the Thompson Heating & Cooling promise.
Contact Us 502-817-3105Our service area includes:
Schedule your heat pump repair or service today and let us bring reliable comfort back to your home.
Let's get started.