“They did a greatjob at a great price installing our new LP furnace. Justin and Phillip were very polite and knowledgeable. Our salesman Scott was involved in the whole process which I greatly appreciated…THANKS THOMPSON !!!”

- TRAVIS, Crestwood, KY

“You guys get a wow card! My sincere gratitude to Thompson Heating and Cooling for the home inspection. My tech Wesley was very professional, nice, kind and very knowledgeable. He even let me watch and informed me of several things I needed to know. He was right on time. He was in and out in about an hour! You just got a new customer!. Keep up the good work!!! I would confidently recommend you guys!”

- LINDA, Louisville, KY

“Wow is all that I can say! Thanks so much Thompson Heating and Cooling for getting our heat back up and running correctly. Everyone from the dispatch team (Jackie and Melissa) were wonderful. Very professional. They let me know that our tech Wesley (who was absolutely sweet, kind, VERY knowledgeable, and passionate about his job) was a few hours ahead of his schedule and could he come earlier. He was in and out in about an hour! Will definitely keep you all in mind if anything ever comes up like this again. Or heck, if anyone needs a recommendation for heating and cooling services. You guys are AWESOME!!”

- TAJI M., LaGrange, KY
“David went above and beyond to make sure my little girl and I didn’t have to sleep another night without AC in the dead of summer. The repair took over 5 hours due to some technical issues. Most people would have called it a day and came back but he worked hard until 10 PM to get it done. He was very kind and professional and didn’t complain once. I would HIGHLY recommend.”
- MIA, Anchorage, KY
“Dave was personable, professional, and thorough throughout the entire process of our AC fix and went above and beyond to keep me informed and teach me about the new system. Highly recommend!”
- TERESA, LaGrange, KY

“We always have a great experience with Thompson Heating and Cooling. David Duncan came out today to service our unit and was extremely pleasant, professional and thorough. Once again, an excellent experience with Thompson! Thank you!”

- TOM SHANNON, LaGrange, KY

“Justin did a great job finding the problem and explaining the solutions. He also took the time to service our unit while he was here. I HIGHLY recommend Thompson Heating and Cooling for HVAC needs…..”

- SCOTT W., Anchorage,, KY

“We have been with Thompson Heating & Cooling for several years and have used them in two homes. Our recent comfort club visit by David Duncan, for our cooling service, was, as always, a positive experience. Thanks to Kevin and his crew!”

- GLENN W., Louisville, KY
“Thompson Heating and Cooling installed our Mitsubishi Ductless system and their service has been stellar. The folks who answer the phones are always friendly and helpful, and whenever we have needed our system serviced they can send a technician out almost always within 24 hours. We recently signed up for their maintenance program partly because they have been so easy to work with. I wouldn’t have no problem recommending Thompson Heating and Cooling.”
- LDK, LaGrange, KY

“Very friendly. I really appreciate how the techs cover their shoes when entering and they make sure things are done correctly even when it meant them going all the way back to the warehouse to get a part because they didn’t like how something sounded. They’ve even squeezed us in at night to make sure we had air conditioning in the summer months. Little things like rolling up our trash can, it’s the extras steps they take that set them apart from other services. Very happy”

- LINDSEY P., LaGrange, KY

“Had Thompson come out and replace the motor in our furnace. It is 14 years and instead of the tech telling us that we needed to replace the whole thing he evaluated and said all other aspects look good except for the motor. Instead of costing us $3000 for a new unit we were only out the motor which was much much less expensive. I would refer Thompson to anyone that has heating or air issues.”

- SCOTT W., Louisville, KY
“Thompson Heating and Cooling has always been polite, responsive attentive to our HVAC needs. Most recently they came out on Thanksgiving morning to complete a warranty repair when we woke up to prepare for a house full of guests and discovered our furnace had gone out. They had the part on the truck and were in and out in under 30 minutes!”
- SARA, Louisville, KY

“Everything was great! John does an amazing job and my family feels very comfortable with him in our home. We will continue using Thompson Heating and cooling. We always request John as our technician.”

- ANTHONY V., Prospect, KY
“We have had issues with our cooling systems since June 20th (over 2 months) and after 8 service calls with 2 different contractors, John from Thompson’s Heating and Cooling came out and found the issue and corrected it. The price was in line with my expectations. I am also a member of their Comfort Club which saved me 20% I believe on my repairs. They are now the ONLY HVAC contractor in my phone!”
- JOE, LaGrange, KY

“We have been using Thompson heating and cooling for several years now. They have come out and done a great job servicing our air conditioner and furnace. We are also set up on their service plan which is outstanding. They come out to check our system and make sure everything is running appropriately. I would recommend Thompson heating and cooling for all your heating and cooling needs.”

- SCOTT W., LaGrange, KY
“Honest, reliable, and professional. If you are looking for a company that won’t take advantage of you but will handle your HVAC needs professionally and timely, Thompson Heating & Cooling is the right choice. The owner Kevin took great pride explaining to me how much training he gives his employees and when Wesley came out to service our furnace, that training showed. I received a text that my technician, Wesley, would arrive a little before his scheduled time. As promised, he showed up a few minutes early, explained the maintenance he was performing, tested our system with me present after his work was completed, and left nothing for me to clean up! I highly recommend them.”
- DAWN DOUTHAT, Louisville, KY
“They just recently replaced my HVAC system. Understanding we are never excited about this type of expense they met and exceeded expectations. My unit was 18 years old and was freezing over so they recommended a new unit. Presented me with a number of options and we reviewed the benefits of each system. Made a choice and they had my new unit installed within a few days. They offered to provide portable AC units if I needed at no additional charge but evenings were nice enough so did not need. The team was respectful and cleaned up well so I had not even known they were there. I was comfortable enough with the team that I left them in my home alone to do the work.”
- JOE CHERRIE, LaGrange, KY